Pourquoi l'étiquette

Demystify the rules of etiquette and protocol

Are you in business and want to improve your customer service? Are you invited to a wedding this summer? My chronicles want to guide you. Above all, they want to remind people that these rules are not as complex as you think ... and that they are very simple.

Although the rules of etiquette and decorum have passed through the decades, they are still poorly understood. During the course of many school reforms, the decorum program has vanished, and at the same time, certain aptitudes for good manners. Add to that the incredible increase in social networking on the web, texting, emails and other instant messaging. In our modern context, human contact is increasingly rare ... And social skills in society are inevitably deficient.

However, we do not stop living in society! And even in the simplest relationships, there are minimum rules of good manners that allow individuals to respect and appreciate each other. Different depending on the country and customs, they are there to define a code of life in society, a way of being, a behaviour to ensure the well-being of all.